Salesforce Sales Cloud is generally all about streamlining the work sales process to help companies close sales easily and quickly. It is a big expense because there are a lot of computers needed in a company and the system cost a lot of money as well. After the communication problems in every department are solved, sales person can work smoothly in their selling. All work is written to order. Bresnahan J., 1998. The improvement of products according to customers’ demands increase the satisfactory of customers. Free resources to assist you with your university studies! (accessed October 5, 1992). Cummings J., 1992. Disclaimer: This work has been submitted by a university student. Sales person have to spent time to learn and key in customers’ data into their computers (Bresnahan J., 1998). For more details on the disadvantages of Salesforce, click here. When there are some errors occur, it will effects sales person’s selling process. There will be more people purchase the company’s products when they know from each other that the company’s products are fulfilling their needs, wants, and demands. But, when there are no errors occur, it helps sales person saves a lot of their time (Kasper J., 2005). Thus, sales person have to spend some time to learn the way to use sales force automation system in order to sell more products. Moreover, Saleforce analytics and its reporting function gives its users the ability to expand their campaign capacity. Sales person use sale forces as a step to enhance their marketing strategy (Gilbert D. Harrell, 2002). But, when the company has increasing amount of income, it is an earning for them. Like all applications and software, using Salesforce has its advantages and disadvantages. Looking for a flexible role? Besides, sales person will be able to know about their surrounding competitors better when they imply sales force automation in their company (Gilbert D. Harrell, 2002). Besides automatically computerized customers’ data into computer, it helps enable sales person to plan and structures their selling in the most effective way as well. ( Log Out /  Through this system, sale person be more familiar with their competitors’ products. No plagiarism, guaranteed! With these polls, the company will be able to know their customers’ prospective and able to upgrade themselves. All the promotional mix tools help sales person to promote their products and engage with customers. Company Registration No: 4964706. Change ), You are commenting using your Google account. This is because the system is a complicated system especially for the older sales person. This can be a very beneficial sales model that helps you increase your sales as well as lower your costs overall. It is quite a waste of time for sales person to key in one by one of their customers’ details. Due to its low acquiring costs and low-risk management as an organization tool, there is very little to lose and a lot to benefit from. http://www.youtube.com/watch?v=5KCOX_x3Tww&feature=related (accessed June 18, 2009). Besides, instead of keep selling and upgrading the old products, sales person will be able to develop new product after using sales force automation system. This is because they spent time contacting and persuading the wrong customers. So before one changes let’s look first at the direct model considerations (ones own sales force) of the three major models Account control: If your want account control or your primary audience is the Fortune 1000; your should consider a direct sales force. To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on the UKDiss.com website then please: Our academic writing and marking services can help you! And so, there will have more choices for customers to choose with the company’s brand name products. ( Log Out /  Reference this. Sales force automation system can also help sales person to find their target market. It makes work easier and organized as well as more reliable for sales person. Orders placed without a payment will have the discount removed, but continue as normal. In order to manage relationship between customers professionally, sales person have to construct their own self departments with respective task first. Anyhow, it is still easier for younger sales people to learn and function with it. 2009. (accessed March 15, 1998). Thus, the company can also expand wider like exporting goods to world wide consumers’. Like all applications and software, using Salesforce has its advantages and disadvantages. Marketing Connecting with Customers. Change ), You are commenting using your Facebook account. Registered Data Controller No: Z1821391. http://books.google.com.my/books?id=5gkAAAAAMBAJ&pg=PA47&dq=sales+force+automation&hl=en&ei=fKGLTPfxHoyiuQPBkY0Y&sa=X&oi=book_result&ct=result&resnum=7&ved=0CEsQ6AEwBg#v=onepage&q=sales%20force%20automation&f=false. Then, they will not be able to produce products that can fulfill their customers. Increase Sales. When there are more choices of products available to choose for customers, there will be more customers come and purchase and consume the company’s products that gradually increase the company revenue. *You can also browse our support articles here >. Network World: Tips for Successful Sales Automation. There is new promotional mix tools introduced after sales person apply sales force automation system. http://books.google.com.my/books?id=CjMSBjYpcMMC&printsec=frontcover&dq=salesforce&hl=en&ei=jJaLTNn-EIiEvgPa49AX&sa=X&oi=book_result&ct=result&resnum=5&ved=0CEkQ6AEwBA#v=onepage&q=sales%20force%20automation&f=false. Besides, the company can also collect feedback from customers. The application of sales force automation system could helps a company to engage with their customers more efficiently (Sales Force Automation. However, sales force automation system also brings some disadvantages where sales force automation system is complicated system involving digitalized figure yet new for older sales people. For example, sales person will not have better understanding of their customers’ needs and wants. 10MONDAY2020 can only be used on orders that are under 14 days delivery. Sales force automation system is a system designed to overcome a company’s customer relationship management. At times, there can be too much customization and the interface can be filled with cumbersome and tedious tools which can be seen as repetitive or distracting. Therefore, such event can be avoided with embedment sales force automation system. The promotion is valid for either 10% or 15% off any service. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. Study for free with our range of university lectures! Do you have a 2:1 degree or higher? It is an advantage for sales person to apply sales force automation system in their selling process. Besides of wasting time wrongly, the company will also lose their money. In short, sales force automation system is a good “assistant” for sales person. Some users face difficulties in the transition between transactions. Firstly, there is little to no risk when using Salesforce. Kasper J., 2005. Sales person will be able to know demographical, geographical, psychological, and behavioral factors that affecting their products’ selling process. Sales force automation is a system that being develop to helps companies to organize their customer relationship management with confidentiality. 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